HealthFlow
Contents

Terms of Use

Effective date: [DATE OF PUBLICATION]

These Terms of Use ("Terms") are an agreement between you and Andrei Samchenko ("we", "us"), the developer of the HealthFlow app for iPhone ("HealthFlow", "the app"). By downloading or using the app you accept these Terms. If you don't accept them, don't use the app.

1. Who can use HealthFlow

You must be at least 18 years old to use HealthFlow.

2. Not medical advice

  • Information in the app — statuses such as "in range" or "low", reference ranges, explanations, Flow's answers and reviews — is general information for education and self-tracking. It may be incomplete or wrong for your situation.
  • Reference ranges depend on the lab, method, age, sex and other factors. A value "in range" does not mean you are healthy, and a value outside the range does not mean you are ill.
  • Always discuss your results with a doctor before making decisions about your health, medication, diet or treatment. Never ignore professional advice or delay seeking it because of something you read in the app.
  • In an emergency, call your local emergency number immediately. HealthFlow is not designed for urgent situations.

3. AI features

HealthFlow uses AI models from third parties to recognize lab reports and to power Flow, the in-app assistant. AI output can be inaccurate, incomplete or out of date.

  • Check recognized values against your original report before you save them. You are responsible for the data you keep in the app.
  • Flow's answers are generated automatically. They are not reviewed by a doctor.
  • AI features send data to third-party providers only after you consent. What is sent is described in the Privacy Policy.

4. Your data

Your health data is stored on your device. You are responsible for keeping your device and its backups secure and for exporting your data if you want a copy. Deleting the app or using "Delete All Data" removes your data, and we cannot restore it. How we handle personal data is described in the Privacy Policy.

5. Subscriptions and free use

  • HealthFlow can be used for free with limits, for example on the number of scans and questions to Flow. The current limits are shown in the app and may change.
  • HealthFlow Plus is an auto-renewable subscription that removes these limits. The price and billing period are shown in the app before you buy.
  • Payment is charged to your Apple account when you confirm the purchase. The subscription renews automatically unless you turn off auto-renewal at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
  • If a free trial is offered, it is available only to eligible users. At the end of the trial the subscription starts and you are charged unless you cancel at least 24 hours before the trial ends. Any unused part of a trial is forfeited when you buy a subscription.
  • You can manage or cancel your subscription in your iPhone Settings → [your name] → Subscriptions. Deleting the app does not cancel a subscription.
  • Purchases are processed by Apple, and refunds are handled by Apple under its policies at reportaproblem.apple.com.

6. Acceptable use

You agree not to:

  • use the app for anyone else's health data without their permission;
  • use the app in a way that breaks the law or the rights of others;
  • try to copy, reverse engineer or disrupt the app or the services it uses, or to get around usage limits;
  • use the app to make automated medical decisions about other people.

7. License and intellectual property

We grant you a personal, non-exclusive, non-transferable, revocable license to use HealthFlow on Apple devices you own or control, as permitted by the Apple Media Services Terms and Conditions. The app, its design, text, reference data and trademarks belong to us or our licensors. These Terms do not transfer any ownership to you. Your data remains yours.

8. Third-party services

The app relies on services operated by others, such as Apple (App Store, Apple Health), AI providers and subscription management. Their availability and terms are outside our control. Reference ranges come from published sources listed on the sources page; we do not guarantee their accuracy for every person or lab.

9. Disclaimers

The app is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy and uninterrupted availability. We do not warrant that the app is error-free or that its information is correct for your health.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages, or for any health decisions made on the basis of the app's information. Our total liability for any claim related to the app is limited to the amount you paid for HealthFlow in the 12 months before the claim.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or fraud. If you are a consumer, you keep all rights that the law of your country of residence gives you and that cannot be waived by contract.

11. Ending your use

You can stop using HealthFlow at any time by deleting it and cancelling any subscription. We may suspend or end your access if you seriously breach these Terms. Sections 2, 7, 9, 10 and 13 continue to apply after your use ends.

12. Changes

We may update these Terms, for example when the app changes. We will publish the new version on this page with a new effective date. If a change is significant, we will tell you in the app. If you continue to use the app after the change, you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of Georgia, without regard to its conflict-of-law rules. If you are a consumer, this does not take away the protection of the mandatory laws of your country of residence, and you may bring a claim in the courts of your country.

14. Apple

These Terms are between you and us, not Apple. Apple is not responsible for the app or its content.

  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to meet any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
  • We, not Apple, are responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims.
  • If a third party claims that the app infringes its intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement and discharge of that claim.
  • You confirm that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

15. Contact

Andrei Samchenko
[ADDRESS — TO BE PROVIDED]
support@myhealthflow.app